Senior UX Researcher / UX Architect. I help teams ship clearer, safer, faster user journeys in complex and regulated products—combining research, information architecture, and rapid prototyping. With an MSc in Ergonomics & Human Factors, I turn behaviour and evidence into practical design decisions that reduce risk and improve usability.

Clients include: TfL, Scottish Parliament, Visa, RNLI, Colgate, Microsoft and the BBC.